Information collected
Novastrix Global LLC may collect name, email address, phone number, business name, billing address, project details, service selections, files or references provided by the customer, and messages sent through quote or contact forms.
Payment details are intended to be processed through a secure payment provider once activated. Novastrix Global LLC should not request complete card numbers by email or ordinary contact forms.
How information is used
Information may be used to respond to inquiries, prepare quotes, manage orders, provide design services, communicate about revisions and delivery, maintain records, improve website performance, and comply with applicable business obligations.
Sharing and service providers
Information may be shared with service providers that support website hosting, form processing, analytics, payment processing, email delivery, file delivery, or business administration. Information may also be disclosed when required by law or to protect rights, safety, and security.
Data security and retention
Novastrix Global LLC uses reasonable administrative and technical safeguards appropriate for a small digital services business. No website or transmission method can be guaranteed completely secure.
Records may be retained for the period needed to provide services, resolve disputes, meet tax or accounting needs, and maintain business records.
Contact
Privacy inquiries may be sent to sale@novastrixglobal.com or by mail to 120 King Rd, Jonesborough, TN 37659.